Our policies
Structured, Efficient
& Mutually accountable
A practical overview of the engagement terms and the details to agree before we work together.
Payment terms
Recruitment fees are charged per successful placement. The fee becomes due when the selected candidate accepts the written offer of employment. The invoice is payable within 7 days.
View recruitment feesReplacement policy
Replacement arrangements are governed by the signed MOU. The replacement period, qualifying circumstances, exclusions and any notification requirements must be confirmed in that document.
Request the current MOUConfidentiality
Agree confidentiality responsibilities for business information, candidate profiles and engagement materials in the MOU. Share candidate information only with people involved in the hiring decision.
Privacy & enquiry data
The enquiry form asks for your name, email, optional organisation, service and message so that HR&I can respond to your enquiry. Do not include sensitive personal records or candidate CVs.
When you send the form, your details are emailed to HR&I and kept with your enquiry so we can reply to you. They are only used to respond to your enquiry.
Scope & engagement
Confirm the services, role brief, responsibilities, deliverables, commercial terms and replacement arrangements in a written proposal and MOU before work begins. This website is an overview; your signed engagement documents govern the work.